IAPMO R&T

ISO REGISTRATION SURVEY

We would appreciate that the form herein is completed for our records and for verification by the accreditation body. The information provided is confidential and to be used only to improve our services and performances.

Company Name:		Pre-assessment
Date services were performed:		Registration Audit
Contact Name:		Surveillance Audit
Contact Phone Number:		Other

Performance of the Audit Team	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The audit plan was clear
The audit team was courteous and professional
The audit team was knowledgeable and skillful
Performance of the IAPMO Management Team	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Staff was courteous and helpful
Staff provided complete, accurate information to you
A timely response was provided
Overall, you are satisfied with our service
You would recommend us to your suppliers
Benefits of ISO 9000 Registration	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Delivered product complies to the specified requirements
Delivery of your product is mostly on time
You handle all complaints in fast and efficient manners
Overall, you are satisfied of having ISO 9001:2000 registration
You would recommend ISO 9000 Registration to your suppliers

Please tell us something we could do to improve our service.

Please tell us something that you like about our service.

Do we have permission from you to use any of your comments for our marketing materials? Yes No

Thank you for completing this survey!

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